The one-event-a-day tipping point

96% of residents fall short of a single meaningful event per day. Here’s what changes when they don’t. Walk into almost any senior living community and you’ll find a full calendar. Morning exercise, afternoon bingo, evening music, a craft session, a guest speaker. By the measure most operators use — events offered — engagement looksContinue reading “The one-event-a-day tipping point”

5 Ways to Personalize your Resident Experience

Personalization is key to creating a positive and engaging experience for seniors living in a community. When residents feel like their needs and preferences are being considered, they are more likely to feel connected and satisfied with their living situation and, as an added benefit, stay with their communities longer. Here are five ways that senior living communities can personalize the resident experience:

The Biggest Takeaways from the ‘Improving the Resident Experience’ panel at SLTS

Let’s take a look at some of the key problems and challenges we discussed about improving the resident experience with top industry thought leaders Sara Kyle, Kelly Stranburg, Barbara Solomon and Aras Erekul.