Video Transcript for TSOLife Solutions Video
00:01 – TSOLife is a first-of-its-kind resident insight platform setting the standard for how to gain insight into who is in your community.
00:08 – TSOLife helps senior living communities bring their paper resident profiles into a digital world. To get started, an associate conducts an interview with a resident that is captured with the TSOLife mobile app; not only is it a friendly one-to-one conversation and enjoyable experience, but the audio interview is a streamlined and more effective data capture process.
00:34 – TSOLife interviews, on average, capture over 100 data points in just a 30-minute conversation. This process replaces the traditional paper resident profile and is over 550% more effective for capturing resident data than paper forms. This new data is used to better personalize resident experiences and inform friend-matching algorithms.
00:59 – The audio from the interview is automatically transcribed and creates a digital resonant profile eliminating the need for associates to perform any manual data entry. Now your resident data is digitized and searchable.
01:14 – These resident profiles are also used to create resident friend matches, helping your residents make friends instantly; resident data is then aggregated to create powerful business intelligence dashboards where community and corporate leaders can see all of their residents’ information in one place. From favorite games to religions to veteran status to technology usage, these dashboards hold a wealth of information. These dashboards also provide powerful marketing insights, such as why did your residents choose your community and what triggered them to move in.
01:51 – All information is easily searchable using TSOLife’s search functionality. You may have a resident looking to start a new club with similar-minded residents bringing friends with unique interests together. You may have a prospect with a unique favorite hobby. Search to find the perfect resident to introduce them to.
02:13 – Included in the TSOLife resident interview questionnaire is a research-backed quality-of-life assessment. The positive quality of life scores are associated with lower levels of depression, reduced social isolation, and overall increases in longevity. TSOLife system automatically recognizes residents with low quality of life and recommends tailored and unique opportunities to Engagement Leaders to improve quality of life scores. These opportunities are displayed directly on the engagement worksheet to help engagement teams better allocate their time.
02:50 – Actionable Insights are AI-generated text-based prompts that are delivered directly to associates and provide unique insights to create personal one-on-one conversations with residents.
03:03 – TSOLife revolutionizes your resident experience now that we have stepped into the digital age. This is just the beginning of the impact and innovation we will create.