Why Families Choose a Community

_{Edited on March 10th, 2023}

Looking for an assisted living community to house a loved one can be difficult, especially with all the moving parts involved. Considerations could range from how much care they need to proximity, activities, and more. In this post, we’ll discuss some of the top things families look for when choosing an assisted living community and how we can help make yours more appealing.

Changing Needs

The aging process is accompanied by many facets, from mental and physical changes to nutritional changes. Potential residents and their families need assurance that their needs can be met as they change. Therefore, it’s essential to understand the needs of residents and families when choosing an assisted living community. To learn more about the recommended conditions that families could seek, check out AARP’s caregiving checklist for insights.

Communication with Senior Living Residents and Families

Clear and consistent communication with residents and their families has become even more important with potential COVID-like restrictions. Families want to be kept informed about any changes to protocols or regulations, as well as the health and well-being of their loved ones. Regular updates and transparency with families can help alleviate their concerns and build trust.

Staff Turnover

One of the most important aspects families may want to know about is staff turnover. If there is a revolving door of caregivers, it could be reflected in the quality and quantity of the care they’re able to provide residents. Communities that need help with staff retention tend to give more generalized care to their residents, which could contribute to lower resident satisfaction as well as caregiver job satisfaction. The TSOLife platform can help lower turnover by providing opportunities for staff to forge meaningful connections with their residents.

Senior Living Community Staff Training and Personality

Another important aspect sought after by families looking for assisted care is the overall training and personality of the staff, from dining staff all the way up to community directors. Yet another facet to caregiving that ties in with staff retention, having well-trained and satisfied staff comes with time and vertical movement in your community. The longer you can hold onto any given staff member, the more likely they will make lasting impressions on your residents.

Activity Diversity in a Senior Living Community

Along with a genuinely good place to live, prospects want to see how they’ll spend their time in your community. Our platform is an excellent alternative to traditional community activities and helps residents open up about their lives and preferences. By getting to know their residents better, caregivers can offer activities tailored to what seniors under their care want. Additionally, residents who participate in our program could potentially alleviate any late-stage depression through the means of life review therapy. Finally, potential residents and families want to see that it’s an exciting and vibrant place to live and a community to be part of.

In summary, when looking for an assisted living community, families and potential residents want to know that their changing needs can be met, make sure it’s easy to stay in touch with your family and staff, there is an excellent staff-to-resident ratio, the staff are well trained and have caring personalities, and that there is a diverse range of activities available. The TSOLife platform can help your community be more effective in its care while drawing in new residents and staff alike. Clear and consistent communication with residents and their families is also essential, especially in light of potential COVID-like restrictions.